Get help when you need it.
Support channels
- Help Center — Search articles and guides
- Email — support@orka.io
- Live Chat — Available during business hours
- Community — Ask the community
Response times
- Critical issues — Within 4 hours
- General questions — Within 24 hours
- Feature requests — Reviewed weekly
Before contacting support
- Check the help center
- Search existing community posts
- Gather relevant details (screenshots, steps to reproduce)
Business Tip: The help center has answers to most common questions. It's the fastest way to get unstuck.